Contact

Questions about an order, shipping, returns or which Aqua Soft kit to choose? Send us a message using the form below and a real person will get back to you – usually within one business day (Monday to Friday, Sydney time).

Before you write

• Order questions: include your order number (it's in your confirmation email).
• Fit / install: a photo of your shower outlet thread helps if you're unsure about the ½ inch BSP fit.
• Returns: see our refunds & returns page.
• Shipping: rates and delivery times are on our shipping page.

Aqua Soft · ABN 37 678 734 329 · Australian-owned business